Because it's never right to blame your customers for your own PR blunders and learn nothing. To them I say: be prepared to lose a lot of customers and money. They are busy with Blizzcon wind-down, but I hope to see a better response after all this.Īs for mainstream game journalists, they ARE blaming gamers, and so are a lot of know-nothing devs in mobile and indie. Kern went on to explain how blaming the customer for not liking the product is not the way to go.Īnd I like how Blizzard isn't blaming their customers (yet), but say they are 'passionate.' That's pretty good so far, but an apology an a PC reveal would be better. They really should have dropped a teaser for their PC based project alongside their mobile announcement if that's the case.

And that following all that hype up with a *different* product is a huge bait-n-switch feeling moment.īlizzard has said now, that they are working on multiple Diablo projects. Blizzard used to be really gamer drivenīlizzard coyly played up the Diablo hype, which is a good move, but failed to anticipate that their PC based audience was going to PC based announcement. But the way it was hinted at, and presented, and the failure of Blizzard management to predict the backlash caught me my surprise. In fact, I would have wanted one as an option. There is nothing wrong with having a mobile version of Diablo. I hate to say it, but what you are seeing is Blizzard not understanding gamers anymore. Since I was producer on Diablo 2, a lot of people have been asking for my thoughts on the whole 'Diablo Immortal' fiasco. One former employee from Blizzard Mark Kern, who led the team behind World of Warcraft and help develop some of Blizzard's other acclaimed titles such as Starcraft and Diablo II, took the side of the gamers stating that Blizzard has lost touch with gamers.īlizzard gamers are not smugly 'entitled.' Nor are they toxic, and they most certainly are not made about a mobile version of Diablo because they hates the wemyzn (the craziest blue-check theory I've seen so far).

Since its debut game developers and journalist have come to defend the game with some going as far to insult the fans. Since its reveal fans of the Diablo franchise have been voicing their vexation about Diablo Immortal, the upcoming mobile title based on the acclaimed and popular franchise.

Blizzcon diablo immortal presenters